Billing Operator

Ref. no.: LOL Billing Analyst

Tags: Windows dba TCP/IP mobile unix Billing sql

Location(s): Dublin South

Salary range (€): See description

Additional benefits:

Minimum experience required: 2 - 3 Years

Employment type: Contract

Minimum qualification: No Minimum required

Contact person: IT Richmond

Contact e-mail: it@richmond.ie

Job description:  

Billing and Provisioning Operator

Purpose
To provide operational support for all billing & provisioning activities, including: producing/monitoring daily, weekly and monthly statistics; provisioning products/features/equipment; managing number portability between operators; providing first line production system support; execute scheduled tasks & conduct routine maintenance; etc.

Key Responsibilities
Produce all top up files for all distributors
Manage and implement the batch provisioning of SIMS 
Liaise with SIM/pack distributors for Sales
Monitor existing Technology systems
Provide first line support for production systems
Provide testing of new products / services and systems
Produce daily TAP files
Monitor & operate billing operations tasks such as: rating; invoicing & billing; scheduling; validation; data feeds; table maintenance; error/suspense mgt
Manage bill runs including pre billing preparations, QA bill run production & verification, bill run production, initiation of downstream feeds (GL load, print shop output, etc), and post bill run tasks
Perform routine and ad-hoc maintenance such as: partition mgt; number mgt; and dunning
Create and maintain billing configuration items (e.g. rating/invoicing/billing generation processes)
Execute housekeeping schedules (e.g. switch log files, purge log files & completed tasks)
Work with and augment set procedures and processes

Profile
Information exchange is a significant feature of the job with a necessity to clarify information of a more complex nature. There is a requirement for tact and diplomacy
Adaptable, with ability to skill up on new technologies as that need monitoring, operation and support once deployed
Strong communication & organisation skills
Requires relevant experience of 1 year
Capable of making decisions in consultation with other departments
Must show initiative

Knowledge, Skills and Abilities
Produce quality results in a dynamic, deadline sensitive environment
Ability to work non-standard hours and in a shift capacity
Proven analytical, problem-solving, and trouble-shooting skills
Structured method of working and good attention to detail are essential
Competent time management, organisation and interpersonal skills
Effective at working independently and within a team
UNIX, SQL, TCPIP, Telnet, Windows NT and Windows desktop skills are required

Qualifications
Relevant IT/IS certifications and/or training

Rate € 300.00 Pay Per Day