DQ909)
Greek Customer Service Multilingual Administrator
Dublin City Centre
20000 - 30000
0 - 1 Years
Permanent Full-time
No Minimum required
multilingual Division
multilingual@manpower.ie
Policy Administrator with Greek
My Client, one of Ireland's leading financial institutions. Since it's formation in 1998, my client has become one of Europe's leading providers of third party services to the life assurance industry. Currently my client has six live clients who retail life assurance products through banks, brokers, sales networks and over the Internet in eight European countries. Our ambition is to continue our growth by continuing to offer excellent service to our existing clients, by acquiring new clients and by extending the range of services on offer.
The Job:
The job holder will play a key role in providing high quality customer service and business support through the delivery of standard products and services which will enhance customer satisfaction and the efficiency of work practices in the company.
Reporting to the Policy Administration Manager, the successful applicant will:
Have a fundamental understanding of my clients products and procedures.
- Provide a high level of administration support on business and system issues
- Respond promptly to emails, correspondence, telephone calls and technical queries from my clients clients, distributors and policyholders.
- Quality check outgoing policyholder documentation
- Ensure that all contracted administration services are delivered within the predetermined time frames agreed
-Participate in project work where necessary.
The Person
It is desirable that the potential jobholder has experience in financial or customer services
They will also have:
An Ability to work in a small flexible team operating to tight deadlines. Excellent communications and interpersonal skills. - A strong customer service orientation It is essential that the potential jobholder have business level Greek language skill, be able to process foreign language documentation and deal with international service centres.