French and English customer servic

Ref. no.: jo99915

Tags: french customer service

Location(s): Dublin City Centre Dublin South Dublin West

Salary range (€): 15000 - 25000

Additional benefits:

Minimum experience required: 0 - 1 Years

Employment type: Temporary Full-time

Minimum qualification: No Minimum required

Contact person:

Contact e-mail: lucie.briot@cpl.ie

Job description:

Requirements

·         Customer oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution

·         Capable of being self-managed, be a team player, quality conscious, flexible and be eager to share and acquire knowledge

·         Excellent customer, telephone, oral and written communications skills 

·         Administrative skills, e.g. order processing, telephony experience (call centre / secretarial),

·         Basic PC skills – familiarity with MS Office products

·         Work experience as call centre or administrative employee would be preferable but not necessary

·         Positive attitude towards team members, customers and partners. Encourages outstanding team morale and maintains highest ethical standards

·         Delivers market competitive performance balanced between productivity, cost and quality