German Support Engineers 30K

Ref. no.: JO-1111-238331SC

Tags: server dublin opportunity German IT support ireland engineers Sharepoint microsoft customer

Location(s): Dublin City Centre Dublin West

Salary range (€): 30000 - 40000

Additional benefits:

Minimum experience required: 1 - 2 Years

Employment type: Permanent Full-time

Minimum qualification: See Description

Contact person: Silvana Cuesta Carpio

Contact e-mail: silvana.cuestacarpio@cpl.ie

Job description:
The Team

Our Global Solutions Centres provide remote technical support to customers, on-site engineers, partners and distributors. Whether your forte is software, storage products, industry standard servers or business-critical servers, there will be plenty of scope to immerse yourself in new technologies.

Role:

· To provide first-line technical support to meet customer expectations
· Dealing with enquiries which can vary from Product Features, Specifications & Repairs to complex Installations and Configurations.
· Taking full ownership of each customer case, using your independent judgment and experience to diagnose and troubleshoot problems or identify cases for escalation.

Technology Requirements:

· Microsoft OS, VMware and/or Linux - knowledge of HP-UX and Solaris would also be helpful
· SAN environment, LAN, Enterprise Virtual Arrays and Storage Systems - knowledge of SAN appliances, Mass/Storage and NAS would also be useful
· Industry Standard Servers

What we offer:

· Full time contract and permanent positions
· Excellent Career Opportunities
· Health & Pension benefits after probitionary period
· Salary based on your level of experience

If you want more info about that particular role or you would like to start with the application please apply online I will get back to you with all the details... Contact Silvana Cuesta on 016146086!