lmc222
This role is a custmomer service/ordermanagement role
Dublin South
20000 - 30000
Canteen,VHI,Bonus,Staff discount
1 - 2 Years
Permanent Full-time
See Description
multilingual Division
multilingual@manpower.ie
The Role - Transaction Specialist/Order Management/Customer Operations Representative.
These partner focused positions require fast turn around on issues and questions. Successful candidates must have the maturity and ability to work on own initiative, be proactive in making decisions to improve existing systems, processes and procedures, work to tight deadlines and have the ability to manage a range of internal customers and their requirements.
Duties & Responsibilities
Responsible for providing excellent customer service through effective and timely order entry for all products
Calculation and processing of all revenue, including invoicing & credit note management as required.
Ensure that all licenses are configured correctly and in line with the product configuration rules and partner requests as well as service levels.
Review of order information and approval of orders for billing & licenses
Management of system generated invoices including review & approval
Skills & Experience
Experience in business administration, finance or purchasing, in a related industry.
Fluent in English andone of the above languages
Strong ability to analyse reports to identify reconciling items.
Good working knowledge of Microsoft Office products. Access and/or SQL knowledge an advantage.
Starting salary - 24500 (reviewed every 6 months)
Annual Bonus - 10% pro rata (based on objectives set out when/if you join)
Travel allowance - 113 euro per month
Private Health insurance - VHI cover after 6 months of service
Pension Scheme - after one year of service
6 monthly performance reviews
Sports & Social Club
Subsidised canteen
Product discounts
Death in Service benefit
For more information and to apply for the job, call Lorna on 016455262 or apply directly below.