MM15/05
spanish italian GOA german french customer service billing gaming industry account management
Dublin City Centre
20000 - 30000
Bonus
0 - 1 Years
Permanent Full-time
Leaving-Certificate
Marion Monerie
gaming@manpower.ie
GOA, the video gaming department of one of the World's largest Communications companies, is recruiting for French, Italian, Spanish, German and English Billing Support Representative to join their operations in Dublin City Centre as they launch their latest release, Warhammer: Age of Reckoning and their casual online gaming portal, GOA.com.
Responsibilities:
· Your role will be to help make sure gamers playing Warhammer: Age of Reckoning, get the most out of their gaming experience by efficiently resolving their account and payment queries.
· Answer all subscription related queries. - customers value quick results, and friendly, polite service in relation to their subscriptions.
· You'll contribute to a positive team dynamic, help give feedback on any issues customers have experienced, and without a doubt enjoy the interesting work environment this industry provides!
Requirements
· Leaving Cert or equivalent.
· Fluency in any of the laguages stated above and a good working knowledge of English is essential.
· Previous experience working with online payments and account queries is desirable.
· Good PC skills (MS Office)
If you would be interested in applying for this role please click apply or send your CV to gaming@manpower.ie