Entry Level Position - Cork City

Ref. no.: 102803

Tags: Entry Level Position - Cork City

Location(s): Cork Cork city

Salary range (€): See description

Additional benefits: Staff discount,Parking,Canteen,Bonus

Minimum experience required: 0 - 1 Years

Employment type: Permanent Full-time

Minimum qualification: See Description

Contact person: Emmet O'Halloran

Contact e-mail: eohalloran@lacreme.ie

Job description:  Purpose of Role:

Areas of Responsibility:

• To be empathetic but not sympathetic
• To deliver clear and accurate advice
• Ability to recognize trends and escalate calls when needed
• Maintain service levels
• Team player - will be transferring knowledge to other team members
• Comfortable in sharing information and speaking to other team members

Skills Required:

• Ability to remain impartial
• Excellent communication skills - active listening skills
• Not to personalize situations

For more information on this role please contact Emmet O'Halloran on 021 2300301