Ancillaries
Director senior appointments ancillary revenue marketing Sales
Dublin City Centre Dublin North Dublin South
Negotiable
5 - 6 Years
Permanent Full-time
Third Level Degree
Kelly Whelan
Kelly.Whelan@cpl.ie
My client a leader in their field in the area of Travel and Tourism are looking to appoint a Head of Ancillary Revenue. This is a new role in a company which has had 60% growth year on year for the past four years with a rapid growth trajectory. It is a very exciting to come on board please see details laid out below:
Role & responsibilities:
- Refine current ancillary revenue offering and renegotiate contracts with existing product providers
- Identify , evaluate and develop business cases for new ancillary revenue opportunities
- Negotiate contracts with ancillary product providers and oversee the successful implementation of the agreed ancillary revenue projects
- Hold P&L responsibility and deliver the ancillary revenue targets as defined by senior management
- Develop and manage the relationships with all external ancillary revenue product providers
- Monitor ancillary revenue performance by geography and by the partners through the development of structured tracking and reports
- Work with all relevant internal departments (e.g. IT, Account Management, Call Centre, Customer Service) to ensure the highest level of operational efficiency and customer service
- Manage all aspects of Service Level Agreements and product & technical support from ancillary revenue product providers
- Constantly monitor the market in general and the direct competition in particular to ensure the ancillary product offering is optimal, complete, and competitive
- Research consumer behaviour psychology to ensure that all ancillary revenue products are sold in the most optimal fashion
Key competencies:
- Significant experience and a track record in leading high level negotiations with an ability to influence key decision makers
- High levels of motivation, drive, dynamism and energy: the business is on a rapid growth trajectory and requires the successful candidate to match this. -
- Strong analytical and problem solving skills
- Strong financial/commercial acumen and experience in managing budgets
- Excellent relationship building and management skills
- Resilient, clear and independent thinker and an ability to make quality decisions even in high pressure situations
- Experienced in the online selling environment
Remuneration:
- Competitive salary
- Performance related bonus
- Private health care