Technical support Analyst

Ref. no.: 8902003

Tags: Technical support Analyst

Location(s): Cork Cork city

Salary range (€): 30000 - 40000

Additional benefits: Travel Tax Incentives,Educational assistance,Permanent Health Insurance,Pension,VHI

Minimum experience required: 1 - 2 Years

Employment type: Permanent Full-time

Minimum qualification: Third Level Degree

Contact person: Eleanor Barry

Contact e-mail: permjobs@verkom.ie

Job description:  

Technical Support Analyst

Native or Fluent German/Italian/French/Spanish

My Client one of the worlds largest software companies with offices based in Cork is seeking a Technical Support Analyst with 1-2 years experience in technical support.

Responsibilities;

• Provide 1^st level support to large number of customers
• Identify, record and proactively revise current procedures to improve customer satisfaction.
• Working in a customer focused environment, ensuring 100% customer satisfaction.

Requirements

• Proficiency in hardware, software and operating systems environment
• Excellent communication and interpersonal skills
• Experience working in a fast paced, customer focused environment.
• Ability to work on own initiative and in a team environment.
• Fluent in German/Italian/French/Spanish

For more information on this position and many more please don't hesitate to contact Eleanor on 021 2300 333 or send your CV to permjobs@verkom.ie

 

?If you are not available but know someone that is and you refer them to us and if we find them a permanent/contract role we will pay you €500?

Analyst,Analyst Programmer,Technical Support,