Dutch speakers required for CPL-HP

· Customer oriented, enthusiastic, courteous, assertive, and motivated to take charge of both customer engagement and problem resolution
· Excellent customer, telephone, verbal and written communications skills
· Professional could be a very strong advantage

Responsibilities:

Identifies up/cross selling opportunities and educates the customer on all possible options/items of interest.
Focuses on helping customers find alternative products/solutions when they request to cancel an existing subscription.

Technical requirements.

Good using of Internet and microsoft office
Knowledge of software, wireless routers and computer networks.

Please note: The successful candidate should have good communications skills and some experience in costumer service. An experience in IT is not necessary, there is a training. You only have to have a good interest in IT and computer.