IRE/NM/16666
control collections credit customer service
Cork Cork city Munster
15000 - 25000
0 - 1 Years
Permanent Full-time
See Description
Niki Murphy
cork@manpower.ie
Collection Accounts Assistant
Summary:
Responsible for co-ordination of loan and maintenance fee calls for Europe and Middle East, aiming to reduce and control delinquency of past due accounts to the Company's average rate. Liaises with the company's departments on all owner-related loans and maintenance fee issues. Responsible for providing regular reports and updates on loan and maintenance fee accounts.
Requirements:
The ideal candidate must be able to perform all tasks in a timely manner ensuring all deadlines are met.
Comply with the company policies and procedures.
Maintain an attitude and commitment to provide excellent service to all customers and associates.
Respond sensitively to the needs and feelings of others, regardless of status or position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
Maintain computer systems knowledge (Windows XP, E-Mail, Sun system, CCSI, PC-eft, PSAR etc).
Work with all the company's colleagues as a team, supporting the needs within that team and those of the business at all times.
**Fluency in English essential**