AC ITALIAN IT
WINDOWS EXPERIENCE
Dublin South
See description
1 - 2 Years
Permanent Full-time
See Description
Andrew Cullen
hp@manpower.ie
Experienced Italian IT Server Support Agents Required for Leading IT Giant to work in their Exciting Team! Great Career Progress in store
Company: Our client is a fortune 100 Technology company with annual revenues in excess of $88 Billion. They employ 150,000 people in 80 countries and enjoy an unrivalled reputation in the tech industry. Due to increased demand for their services they are looking to expand their 500 strong European Technical team.
Role: Supporting their European customer base you will be expected to respond to telephone and e-mail queries regarding high level and complex technical issues, and support these clients remotely. As a member of the Italian team you will support Italian customers retaining ownership of each client's issues until resolved.
You must have at least 2 years direct experience supporting Windows NT Server, and other Windows 2000 Server and professional experience. You must have good hardware knowledge.
In addition to this you must have experience supporting two or more of the standard operation systems such as Windows, NT, 98, ME , 2000 and XP, and related software such MS Office, Outlook etc
Skills: The ideal candidate will possess excellent customer skills, analytical troubleshooting skills and excellent technical knowledge. You will be given the opportunity to work with the latest technologies, and utilise lab testing to resolve customer problems.
In addition you will need to be a fluent Italian speaker.
Gain: Excellent opportunity to join one of the World's Leading Technical Support teams based in Dublin.
To find out more contact Andrew Cullen on 00 353 1 6455288 or e mail your CV to hp@manpower.ie