TECHNICAL SUPPORT ENGINEER

Ref. no.: 62096

Tags: TECHNICAL SUPPORT ENGINEER

Location(s): Cork

Salary range (€): Not disclosed

Additional benefits:

Minimum experience required: No minimum required

Employment type: Permanent Full-time

Minimum qualification: See Description

Contact person: Richmond Cork

Contact e-mail: corkjobs@richmond.ie

Job description: At RICHMOND RECRUITMENT our client is looking to recruit a TECHNICAL SUPPORT ENGINEER

Role
Provide excellent customer satisfaction by delivering high quality customer support for our clients Legato Messaging products.


Responsibilities
Make every customer contact a reference interaction.
Assume ownership from start to finish for every assigned issue.
Represent ESG to customers in a positive and professional manner.
Communication skills that are professional, clear, and articulate (oral/written).
Exhibit a positive attitude to customers and other employees.
Will work to ensure that the support centre is viewed by customers as being 'easy to do business with'.


Education
Degree in Computer Science or equivalent experience.

Skills Required
Networking Knowledge, Operating System Knowledge, Clustering Knowledge, Storage Knowledge, Application
Knowledge.

For further information forward CV's to corkjobs@richmond.ie and/or phone 021 450 0355 for a confidential discussion