Quality Systems Supervisor

Ref. no.: IRE/NM/15018

Tags: Quality aerospace automative systems supervisor

Location(s): Cork Cork city Munster

Salary range (€): 55000 - 65000

Additional benefits:

Minimum experience required: No minimum required

Employment type: Permanent Full-time

Minimum qualification: See Description

Contact person: Niki Murphy

Contact e-mail: cork@manpower.ie

Job description:

Quality Systems Supervisor (Permanent) Cork - Salary neg.

Job Description:

The Quality Systems Supervisor is a member of the Quality & Continuous Improvement team. The role is responsible for ensuring compliance with the COMPANY (Aerospace) certified Quality Management System. Responsibilities include acting as the process owner for several key quality and compliance processes and the measurement, reporting and continuous improvement of these. The role will work closely with other sister site customers and occasional travel will be required.

Key specific tasks include:

Process ownership, including measurement, reporting and continuous improvement of Key processes including the following:

Quality system audit process

Documentation control process

Configuration management process

Customer complaints and corrective action process

Engineering change process

Records process

These process responsibilities are outlined in more detail below:

Quality System Audit Process

Development and improvement of the quality system audit process

Maintenance of AS/EN9100 accreditation for the site

Ensuring continued compliance with Standards requirements

Setting, co-ordinating and achieving site-wide quality audit schedule

Participating in audits to verify compliance to standards and required processes

Facilitating external quality system audits (e.g. regulatory bodies or customers)

Promptly communicating audit findings internally, and responses to the external bodies

Documentation Control Process

Documentation centre management including supervision and development of supporting staff

Development of efficient documentation archiving and provision of optimum IT solutions

Controlling all QMS documentation, parts lists, component and specification drawings, production documentation and Standards (approval, issue, obsolescence)

Management of all product assembly documents in line with a high reliability environment

Ensuring documentation and control complies with Standards requirements and config control

Configuration Management Process:

Ensuring compliance with product configuration controls

Customer complaints process and corrective action process

Take leadership in continuous improvement of complaints as measured by customer satisfaction

Setup and timely response of customer feedback issues (SDNs etc)

Developing measures of customer acceptance

Supporting improvement through guiding process owners and reviewing effectiveness

Engineering Change Process:

Timely implementation of approved internal or external engineering orders

Ensuring customer and regulatory notification as required

Co-ordination and improvement of the change management process (EO process)

Review all EOs and deviations for clarity, accuracy and completeness

Co-ordinate EO implementation to ERP system and Production Documentation

Provide support to all departments regarding EO process

Records Process:

Control of all records per the QMS

Record archiving and management of internal and offsite record storage mechanisms

Development of efficient paperless solutions

Other:

Support New Product Introduction process

Support Training activities for new hires or for processes within responsibility

Promote and lead by example quality best practices

Minimum years experience:

Required: 5+ Years of experience

Essential skills/experience:

University Diploma/Degree in a technical or quality discipline

Substantial experience of implementing and improving quality management systems is a must, preferably in a high reliability or regulated environment (e.g. EN9100 Aerospace, Automotive QS9000, medical/pharma)

Must have a working knowledge of compliance activities (eg. Configuration Management, Document/Drawing control practices, Problem Reporting and Corrective Action)

Database competency and I.T. literacy