management manager account management sales project management sales localization account manager project manager
Dublin City Centre Dublin South
70000 - 80000
3 - 4 Years
Third Level Degree
My client, a world class provider of localization services, is seeking a Client Services Manager for their Dublin office. The role requires a high level of engagement with customers both directly and through a strong partnership with sales.
- Proactively manage customer relationships, partnering with Sales and supporting respective Client Services Managers.
- Responsible for ensuring a highly profitable and efficient group. Monitor program/project performance, costs and resource requirements in the group.
- Communicate change management within the group
- Responsible for planning, goal setting, performance management, quality, innovation, and best practice within the group in line with the overall site and corporate strategy.
- Work closely with other Senior Managers to maximize the potential and strategic direction of Dublin operations.
- Responsible for driving KPIs, SLAs and metrics within the group
- Educated to at least degree level in a business related field.
- 8 years experience within the localization industry
- 5 years experience in Senior Management roles
- Excellent proven Client Management skills
- Excellent proven Leadership skills
- Very strong managerial and communications skills
- Proven stakeholder management, negotiation and relationship building experience
- Excellent experience in change management
- Proven experience in business process optimization
If you feel that you meet the above criteria, please give me a call.
Simon Roche 01 6146062